Infocenter - Upload questions

What uploading methods can I use?

Now we support two main methods:

• Direct web upload
  It is useful for those who upload only occasionally small batches of images. It is slower but it doesn't need any special software, you upload images only by your internet browser. In the time your images are uploaded you mustn't leave the page with uploading but you can open Pixmac in different window and work as you wish.

• FTP upload
  It is better for you if you want to upload images in higher amounts. Uploading is much faster but you need to use a special program (for example Total co.ukmander of Filezilla). You can work with uploaded images on Pixmac during uploading without limitation.

The last method is to send your images on a DVD to our address and we will upload your images for you, this variation is designed especially for users without internet connection (or with slow internet connection). Minimum of sent images is 300. You can send your DVD to this address Pixmac, Koněvova 141, Praha 3, 130 83, Czech Republic.

How does FTP work?

You need a special program for FTP uploading. For example Filezilla or Total co.ukmander. You have to fill in some data before the first connection - the program can remember them and it will use them for next connections. You will find your login data in your account on http://www.pixmac.co.uk/upload.

What are conditions for uploaded images?

First of all you are allowed to upload only images that you have copyright to, meaning that you were the photographer. We have also some technical requirements:

• minimal size of the image is 3MPix
• format JPG
• RGB or sRGB (preferable) colorspace

• You must have a Model release for all pictures where faces are recognizable and a Property release where necessary. Model and Property releases must be uploaded with the picture before sending it for approval. Photos without a Model release or Property release where required will be returned to you. For more info see What is Model release (MR) and when do I need it? and What is Property release (PR) and when do I need it?
• As to the subject, you can upload anything (except explicit pornographic and violent content). It just has to have good co.ukposition, colors and lighting and it must be sharp.
• The image cannot contain any trademarks or logos.

What formats do you support?

Currently we support only JPG format. We are preparing our system for accepting vector images now as well, watch our Blog for future details.

The image wasn't uploaded correctly. What happened?

There are several possibilities. Most often the reason is that the uploaded images don't meet our technical criteria: minimal size of 3Mpix, JPG format and RGB or sRGB colorspace. You will get concrete specification in all these cases. There are also some other problems that can occur:

• Object probably corrupted: This occurs most often when there is some internet connection failure during upload. In that case you will be able to upload these images again. If it doesn't help, please, contact us and describe your problem in detail.

• The exact same file was already uploaded. You can't upload same object twice: You have most probably uploaded the same image before.

• The image is too big: Currently we have size limit 30MPix (and its corresponding size in MB). If you have bigger images and want to upload them, please, contact us.

What images are most wanted by buyers?

Generally all images with people. Also business images (with people or concepts), backgrounds and object on white backgrounds.